Annual Satisfaction survey

A score of 5 represents the highest possible rating, while a score of 1 corresponds to the lowest.

1. Advice provided by the firm
2. Understanding of your expectations
3. Availability, attentiveness, involvement
4. Responsiveness
5. Compliance with deadlines
6. Quality of reception and switchboard
7. Administrative process (official documents, estimates of costs, invoices)
8. Do you know EpisoftWeb®?
9. Do you use it?
GDRP*